Submission Guidelines for Special Issue of
Total Quality Management

Guide for Initial Submission

Please submit your manuscript with a cover letter/e-mail containing the following imperative statements: (Click here for a sample cover letter/e-mail.)

1. Title and the central theme of the article.
2. Which subject/theme of the Journal the material fits.
3. Why the material is important in its field and why the material should be published in this Journal.
4. Nomination of up to four recognized experts who would be considered appropriate to review the submission. Please state (1) the names, title, addresses, phone, fax, and email addresses of these reviewers, (2) the expertise of each reviewer relating to your paper, and (3) your relationship with each of them. An attempt will be made to select at least one of the reviewer nominations.
5. The fact that the manuscript contains original unpublished work and is not being submitted for publication elsewhere

Note that author name(s) must not appear anywhere else in the manuscript except in the title page and the reference list (if cited). No information can be placed in the properties of the manuscript's electronic file. Inappropriate submissions will be returned to authors. Factors leading to this action include submission with improper or no cover letter, excessive length, technically inappropriate material, single spaced body of text, subject of no interest to readers, manuscripts simultaneously submitted to other publications, and manuscripts not adhering to author guidelines. Non-English speaking author should have his/her paper proofread by a professional technical writer for grammatical and spelling corrections as well as the readability of the paper, before submitting it to the Editor.

A complete submission must include: (1) the cover letter, (2) the title page, and (3) the manuscript without authors' names in three separate MS-Word files. These files should be submitted electronically to :

Dr. Eldon Y. Li
Guest Editor
E-mail: [email protected]

Instructions for Authors:

***Note to Authors: please make sure your contact address information is clearly visible on the outside of all packages you are sending to Guest Editor. The Editor does not accept responsibility for damage or loss of papers submitted. ***

Articles should be typed on one side of the paper, double spaced, with ample margins, and bear the title of the contribution and name(s) of the author(s). The full postal address of the author who will check proofs and receive correspondence and offprints should also be included. All pages should be numbered.

An abstract of 150-200 words should be included.

Footnotes to the text should be avoided wherever this is reasonably possible.

Rejected manuscripts will not normally be returned to contributors unless a self-addressed envelope and sufficient stamps/international postal coupons have been sent.

Tables and captions to illustrations:

Tables must be typed out on separate sheets and not included as part of the text. The captions to illustrations should be gathered together and also typed out on a separate sheet. Tables and figures should be numbered by Arabic numerals. The approximate position of tables and figures should be indicated in the manuscript. Captions should include keys to symbols.


Please supply one set of artwork in a finished form, suitable for reproduction.


should be indicated in the typescript by giving the author's name, with the year of publication in parentheses. If several papers by the same author and from the same year are cited, a, b, c, etc. should be put after the year of publication. The references should be listed in full at the end of the paper in the following standard form:

DEMING, W.E. (1986) Out of the Crisis (Cambridge, MA, MIT Centre for Advanced Engineering Study).

KONDO, Y. (1990) Emphases of Japanese total quality management in the 1980s, Total Quality Management, 1, pp. 23-32.

MARQUARDT, I.A. (1989) The link between total quality improvement and market orientation. In: M. GUIRY (Ed.) Quality and Customer Service: The Critical Focus for a Firm (Cambridge, Marketing Science Institute Conference), pp.

Titles of journals should not be abbreviated.


will be sent to authors if there is sufficient time to do so. They should be corrected and returned to the publisher within three days. Major alterations to the text cannot be accepted.


Fifty offprints of each paper are supplied free. Additional copies may be purchased and should be ordered when the proofs are returned. Offprints, together with a complete copy of the relevant journal issue, are sent about three weeks after publication.


It is a condition of publication that authors vest copyright in their articles, including abstracts, in Carfax Publishing Ltd. This enables us to ensure full copyright protection and to disseminate the article, and the journal, to the widest possible readership in print and electronic formats as appropriate. Authors may, of course, use the article elsewhere after publication without prior permission from Carfax, provided that acknowledgement is given to the Journal as the original source of publication, and that Carfax is notified so that our records show that its use is properly authorised. Authors are themselves responsible for obtaining permission to reproduce copyright material from other sources.